Operations Manager

Job Locations US-OH-Columbus
Posted Date 1 month ago(1/15/2018 12:33 PM)
Job ID
# of Openings


Position Title: Operations Manager

Reports To: General Manager

Location: Columbus, OH (CMH)

Salary: ­­­­ ­­­­­­$50K - $55K annually


Position Purpose:

Lead and direct all day-to-day operational activities at the Columbus, OH station. Responsibilities include but are not limited to aircraft service for all American Airlines flights at the Columbus, OH station. Safety, security, training and compliance are the cornerstones of this operation and are critical requirements to achieving operational excellence. It is absolutely imperative that the Operations Manager be the leader in developing teamwork and a working relationship with current customer. The Operations Manager will be required to deliver against operational and financial performance goals and execute in accordance with strict airline, government and airport regulations.



  • Work with the local General Manager and airline customers/stakeholders to maximize operational performance in areas of on-time performance, staffing, training, compliance and safety
  • Manage scheduling of employees and workgroup assignments
  • Internal controls – conducts periodic internal controls audits
  • Interacts with airport authorities, government agencies, airline customers and external organizations
  • Delivers against operational and financial goals and objectives
  • Plans and executes resource allocation for staffing and ground equipment
  • Drives performance and productivity
  • Accountable for reliability, customer service delivery, fostering positive employee relations, cost management, and regulatory compliance
  • Support HR policy, benefit and compensation programs


  • Bachelor’s Degree in Aviation Management or related field
  • 3 – 5 years of airline/aviation experience
  • Strong working knowledge of airline operations
  • Proven business acumen, technical learning/innovation management and a drive for results
  • Ability to understand financial implications (cost benefit) in operational decisions
  • Creative and innovative to improve delivery of service excellence
  • Superior problem-solving, conflict management and decision making skills
  • Demonstrated communication, leadership and analytical skills
  • Ability to develop effective relationships at all levels
  • Proficient in Microsoft Office software (especially Word, Excel, and PowerPoint)

 In addition to these qualifications, you must also:

  • Pass a Federal Aviation Administration (FAA) 10-year background check and pre-employment drug test
  • Pass a Department of Homeland Security/Transportation Security Administration (TSA) security assessment
  • Must have a recommendation from your direct supervisor and/or manager (internal candidates only)


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. It is not to be construed as an exhaustive list of all responsibilities, duties and skills required of this position. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.