The Operations Manager is responsible for a safe operation and management of ground equipment, staffing and the day-to-day activities of the Station. The Operations Manager is responsible for leading and developing supervisory and front-line team members as well as promoting and maintaining relationships with airline customers. The Operations Manager is also required to deliver against established operational and financial performance goals. This position is accountable for reliability, customer service delivery, branding, fostering positive employee relations, cost management, and regulatory compliance. Leadership of the cabin department also entails close oversight to ensure compliance with government regulations such as FAA, OSHA, DOT and CBP. The General Manager will rely on this person to make decisions and give directions in their absence.
Principal Duties and Responsibilities:
Required Education & Experience:
This job operates in a professional office environment as well as outdoors in an airport ramp environment. The employee may become exposed to the elements including but not limited to heat, rain, and snow.
The physical demands described here are representative to those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk and hear. The employee must occasionally be able to lift or move up to 25 pounds.
Some travel may be required.
JetStream Ground Services, Inc. offers competitive salaries and comprehensive benefits including paid new hire orientation, training, Holidays and Personal Time Off (PTO), Health Insurance including Dental, 401 (k), cell phone allowance and endless opportunities to advance.
JetStream Ground Services, Inc. as an equal opportunity employer, makes hiring decision based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.
The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.