Position Title: Operations Manager
Classification: Full Time-Exempt
Reports To: Director of Operations
The Operations Manager is responsible for a safe operation and management of ground equipment, staffing and the day-to-day activities of the Station. The Operations Manager is responsible for leading and developing supervisory and front-line team members as well as promoting and maintaining relationships with airline customers. The Operations Manager is also required to deliver against established operational and financial performance goals. This position is accountable for reliability, customer service delivery, branding, fostering positive employee relations, cost management, and regulatory compliance. Leadership of the cabin department also entails close oversight to ensure compliance with government regulations such as FAA, OSHA, DOT and CBP. The General Manager will rely on this person to make decisions and give directions in their absence.